Over the past decade, UGL has successfully adopted asset management methodologies and practices as a core capability. In essence, it has been this core capability that has enabled operator MTR Corporation to increase their rolling stock fleet availability, reliability and safety performance to provide a better service to their end customers, the commuters of major cities. Key benefits and outcomes included: The merging of UGL and MTR Corporation’s capabilities and strengths builds upon embedded knowledge in order to achieve the ultimate outcome – a highly satisfied travelling public. In Hong Kong, UGL’s asset management capability has helped reduce the frequency of service delays caused by train faults along one of the MTR network’s busiest corridors, the Kwun Tong Line. • The partnership with MTR Corporation has been a continuous source of learning and improvement for UGL’s wider rail capability. UGL’s asset management capability focuses on continuous improvement of rail systems which are essential to maintaining metro trains to the highest standards. The Metro Trains Melbourne joint venture is responsible for all aspects of the rail operator’s assets that include asset improvements, projections of future maintenance and manpower requirements to match operational targets
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